Last updated: January 2026 Fully available in English

Casino3 Terms and Conditions — your rights and responsibilities

Before you start using casino3, take a moment to read these rules. We've laid out clearly who can use the platform, how bonuses work, and what the withdrawal policy is — all in plain language.

On this page
Account Rules Bonuses & Wagering Deposits & Withdrawals Prohibited Activities Account Closure Policy Responsible Gaming

Key Highlights at a Glance

Keep these six key points in mind before reading the full details

Age limits are strictly enforced

Casino3 is strictly for users aged 18 and above. Providing false information during age verification will result in immediate account closure, and any balance may be forfeited.

One account per person

Opening multiple accounts under the same name is strictly prohibited. If multiple accounts are found sharing the same IP address, device, or payment method, all associated accounts will be closed.

Bonus terms clearly stated

Every bonus comes with clearly stated wagering requirements, an expiry date, and other applicable conditions. It is your responsibility to read the terms before claiming any bonus.

Verification required before withdrawal

KYC identity verification must be completed before withdrawing any winnings. Withdrawals are not possible from unverified accounts. This is a security measure in place for your benefit.

Fraudulent activity will result in account closure

Casino3 reserves the right to suspend or terminate any account at any time if betting system abuse, bonus hunting, collusion, or any other form of fraudulent activity is detected.

Terms & Conditions are subject to change

Casino3 may update these Terms & Conditions at any time as needed. You will be notified of any changes. Continued use of the platform will be considered acceptance of the updated terms.

01 Introduction & Applicability

Casino3 (https://casino3.app) is an online gaming platform. These Terms and Conditions ("Terms") apply to all use of the casino3 website, mobile app, and related services. By creating an account or using the platform, you are considered to have accepted these Terms.

Casino3 is committed to providing a safe and transparent gaming environment for players in Bangladesh. These Terms have been written in plain language — rather than complex legal text — so every member can understand them easily.

Reading these Terms is both your right and your responsibility. If any part is unclear, please reach out to casino3 support.

02 Account Registration

To open an account at casino3, you must be 18 years of age or older. All information provided at registration — including your name, date of birth, mobile number, and email — must be accurate and your own. casino3 reserves the right to close any account found to contain false information.

  • Each person may hold only one account
  • Accounts cannot be transferred to a third party
  • Keeping login credentials secure is the member's own responsibility
  • Sharing account access with others is strictly prohibited
  • If suspicious activity is detected, casino3 may suspend the account immediately

Payment verification is done using the mobile number provided at registration. Please make sure to use a correct and active number.

03 Identity Verification (KYC)

Casino3 follows international anti-money laundering policies. All members must complete identity verification before making a withdrawal. Submitting the required documents promptly will allow you to use your account without any issues.

Documents typically required for verification:

  • A clear photo of your National ID (NID) or passport
  • A recent photo of yourself (selfie)
  • Proof of mobile banking account ownership
  • Proof of address (if required)

Withdrawal requests will not be processed until KYC is complete. Verification typically takes 24–48 hours. If you run into any issues, casino3 support is available to help.

04 Deposits & Withdrawals

Casino3 supports transactions via bKash, Nagad, Rocket, and cryptocurrency. Deposits are credited to your account instantly. Withdrawals are processed within 12–24 hours for verified accounts.

  • Minimum deposit: ৳500 (may vary by payment method)
  • Minimum withdrawal: ৳1,000
  • Withdrawal processing time: 12–24 hours (faster for VIP members)
  • Withdrawals must be made using the same payment method used for the deposit
  • Bonus balance cannot be withdrawn before wagering requirements are completed

Large withdrawals (over ৳50,000) may require additional verification. This is a security measure put in place for your protection.

05 Bonuses & Promotions

Casino3 offers a variety of bonuses — welcome bonuses, deposit matches, free spins, cashback, and more. Each bonus has its own terms, which are detailed on the bonus page.

General bonus rules:

  • Bonuses cannot be withdrawn until the wagering requirements have been met
  • Each bonus has an expiry date; it will be automatically cancelled once that date passes
  • If a single person claims bonuses through multiple accounts, all associated accounts will be suspended
  • Some bonuses are only valid on specific games — this will be stated in the terms
  • If bonus abuse is detected, the bonus and any associated winnings may be voided

Before claiming a bonus, review the wagering requirements and game contribution rates carefully. Not all games may contribute equally toward wagering.

06 Gaming Rules

All games on casino3 are RNG (Random Number Generator) certified and regularly audited by independent third parties. Each game has its own rules, which can be found within the game itself.

  • If your connection drops, the game result is saved on the server — you will be able to see it once you reconnect
  • casino3 reserves the right to review any wins or losses resulting from a technical error
  • In Sports Betting, cancelled matches result in a full bet refund
  • Live bets cannot be changed once confirmed

07 Prohibited Activities

Casino3 operates with integrity and is committed to ensuring a fair environment for all players. The following activities are strictly prohibited:

  • Collecting bonuses through multiple accounts
  • Placing automated bets using software or bots
  • Colluding with other players to manipulate game outcomes
  • Intentionally exploiting technical errors or bugs
  • Money laundering or engaging in any illegal financial activity
  • Depositing using another person's payment method

If any of the prohibited activities listed above are detected, the account will be immediately suspended, the balance may be forfeited, and legal action may be taken if necessary.

08 Privacy & Data Protection

Casino3 takes your personal information seriously. Details provided at registration are used solely for account management, verification, and security purposes. Your data is never sold or shared with third parties.

For more details, visit our Privacy Policy Visit the page to find full details on what information is collected, how long it is retained, and under what circumstances it may be shared.

09 Responsible Gaming

Casino3 believes in responsible gaming. We want gaming to be a source of entertainment for you, not a burden. That's why we provide a set of protective tools on the platform.

  • Option to set daily/weekly/monthly deposit limits
  • Option to set session time limits
  • Option to take a temporary break from the platform
  • Self-exclusion — request to lock your account for a specified period

If you suspect a gaming addiction, please Responsible Gaming Visit the page or contact casino3 support.

10 Account Closure & Suspension

Casino3 may suspend or terminate an account in any of the following situations, without prior notice:

  • If the Terms & Conditions are violated
  • If evidence of false information or fraud is found
  • If your account security is at risk
  • Upon instruction from legal or regulatory authorities

Members may also request account closure at any time. If there is a remaining balance and KYC is complete, it will be refunded.

11 Complaints & Dispute Resolution

If you have a complaint or dispute, please contact the support team first. Issues raised via live chat or email are typically responded to within 24–48 hours.

In the event of a dispute over a game outcome, casino3 will review the server logs to reach a decision. That decision will be considered final. The same process applies to complaints regarding bonuses or payments.

To submit a complaint: support@casino3.app — The more detail you provide, the faster we can resolve your issue.

12 Changes to Terms & Conditions and Their Enforceability

Casino3 may update, add to, or remove parts of these Terms & Conditions at any time. Members will be notified of significant changes via email or an in-platform notification.

Continued use of the platform after any changes take effect will be treated as acceptance of the updated Terms. We recommend revisiting this page from time to time.

If you have any questions about any part of these Terms & Conditions, the casino3 support team is always ready to help. We want you to fully understand what you're agreeing to before you enjoy casino3.

FAQ

Account & Registration FAQs

To register, you will need: your full name (as it appears on your national ID), an active mobile number (which may be linked to bKash/Nagad), an email address, your date of birth, and a strong password. In some cases, payment method details may also be required. After registration, a verification code will be sent to your mobile or email — you must use it to activate your account. Identity verification via NID or passport is required before your first withdrawal.

Core account details — particularly your name and date of birth — cannot be changed directly, as they are tied to your KYC verification. To request a change, contact casino3 support and provide a valid reason along with supporting documentation. Mobile number changes can be requested through Account Settings, but the new number must be verified. Changes to payment method details may require assistance from the support team.

Got a handle on all the terms? Then let's get started!

Join casino3 and enjoy gaming in a secure environment. Registration is free, and bonuses are waiting for you.

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